01
Art. 12
Single point of contact
A single point of contact for authorities, users, and the European Commission. Communications accepted in English.
EU Digital
Services Act.
The DSA establishes transparency and accountability obligations for online platforms operating in the European Union. This page is the consolidated index of how we meet each obligation, with cross-links to the relevant policy documents.
§ Six obligations
What the DSA
requires.
Each item below corresponds to a specific obligation under the DSA, with a pointer to where on the site we discharge it. The article references are approximate; the canonical regulation text governs.
02
Art. 14, 16
Content moderation
All uploaded content reviewed against published rules. Combination of automated detection and human review. Public reporting flow with prompt internal action.
03
Art. 27
Recommender transparency
Main parameters of our recommendation system are documented, including controls users have to influence what they see.
04
Art. 20
Internal complaint handling
Users affected by moderation decisions have the right to appeal. Internal complaint-handling system with defined SLAs and external-escalation pointers.
05
Art. 24
Transparency reporting
Periodic transparency reports cover moderation actions, reports received, complaints/appeals processed, and use of automated tools. Published on a regular schedule.
Periodic publication
06
Art. 13
Legal representative
Our legal representative in the EU is reachable through customer support and identified in the imprint.
For authorities
Member-state coordinators & authorities.
National Digital Services Coordinators, the European Commission, and other competent authorities can reach our single point of contact through the channel below. We accept communications in English.